Email Etiquette

Please read Email Etiquette

Martin Krafft of Lero - the Irish Software Engineering Research Centre, University of Limerick has drafted some very useful Email Etiquette guidelines for the IT Department. These guidelines are available at http://www.ul.ie/pdf/766694407.pdf

They address issues such as:

· Use of subject lines
· Size of message
· Writing style
· List of recipients
· Structure of Message
· Replying to a message